Software that fits the way you work.

We design, build and maintain websites, tools and software. We work in plain English, give honest advice and offer support after launch if you want it.

For businesses, shops, start-ups and charities across Hampshire and beyond. Plain English, honest advice, and support after launch.

Before
After

Four ways we can help.

Websites

Websites

Sites you can update yourself. We design, build, host and support them. Or just the parts you need.

About websites
Umbraco

Umbraco

Upgrades, fixes and new builds, on every version from 4 to today.

About Umbraco
Custom software

Custom software

Replace manual spreadsheet and email processes with a simple tool built around how you work.

About custom software
Connecting systems

Connecting your systems

Get your software sharing information automatically, so nothing gets typed in twice.

About connecting systems
Something else? See all services

A small team in Hampshire.

Kiln is run by two directors who have spent years seeing websites and software built for businesses that just aren’t fit for purpose.

We started Kiln to build things properly, explained in plain English with no technical knowledge needed. Honest advice, even when it isn’t us. And support that doesn’t disappear after launch.

The people you'll work with
Jack Chamberlain, Technical Director at Kiln Software

Jack Chamberlain

Technical Director

Jack has spent over five years working in software agencies, supporting clients across business, charities and the public sector. He’s a technical mind who can talk to non-technical people without the jargon.

Jim Smith, Commercial Director at Kiln Software

Jim Smith

Commercial Director

Jim has over a decade’s experience managing accounts and leading teams across global e-commerce brands and, more recently, the charity sector. He’s obsessed with making things simple for customers, and with focusing on the end user to build the best thing possible.

Nugget, a golden retriever, lying on the grass with a toy hedgehog

Nugget

Dog

Nugget has over three years’ experience as an office dog. He’s currently gone 0 days without being caught napping on the job.

More about us

We start with a conversation to understand you.

Step 01

A conversation

Tell us the problem in your own words. We’ll ask questions and say honestly if we can help.

Step 02

A plan and an estimate

Before anything is built, you’ll know what we’re making, roughly how long it takes and what it costs.

Step 03

Built in stages

You see progress early and often, so there are no surprises at the end.

Step 04

Support, if you want it

We’re still here after launch. Ongoing, or just when you need us.

More on how we work

Tell us what's slowing you down.

No pitch and no jargon. Just an honest conversation about what would help.

What happens next
  1. We reply within one working day.
  2. We arrange a short call to understand the problem.
  3. If we can help, we send you a clear plan. If we can’t, we’ll tell you honestly.
We reply within one working day.

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